Refund policy

Return Policy for MMSMFZE.COM

Email: info@mmsmfze.com

We want you to be completely satisfied with your purchase from MMSMFZE.COM. If for any reason you need to make a return, please carefully read our return policy below:

30-Day Return Policy: You have 30 days after receiving your item to request a return.

Eligibility: To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.

Return Process: To start a return, contact us at info@mmsmfze.com. Once your return is approved, you'll receive a return shipping label and instructions on how and where to send your package. Please note that returns without prior authorization will not be accepted.

Damages and Issues: Inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items: Certain items cannot be returned, including perishable goods, custom products, and personal care goods. We do not accept returns for hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable.

Exchanges: For a faster exchange, return the item you have, and once accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period: If the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition as received, with tags, and in its original packaging. Include the receipt or proof of purchase.

Refunds: We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded through your original payment method within 10 business days. Keep in mind that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since the approval, contact us at info@mmsmfze.com.

For any questions or concerns regarding returns, feel free to reach out to us at info@mmsmfze.com.

Thank you for shopping with MMSMFZE.COM!